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Informative and up to date - industry news & venue reviews.
The real magic is in the personal service we provide. Our team will work with you through each phase of planning. From budget formation to on-site management, we worry about everything... so you don't have to.
Our involvement ensures a smooth and professional orchestration guaranteeing the creative and professional integrity of your meeting. We combine outsourcing and innovative procedures with many years of experience in the meeting and conference industry to deliver a superior product and service.
Whether you have an existing event in need of more efficient management or if you just want expert advice on venue compatibility, planning or consultation, we are the company for you!
rbuck@conferencesolutions.com.au
Rachel brings to Key Conference Solutions over 8 years experience in the hotel industry during which time she built an excellent
reputation in providing outstanding service to her corporate clients along with expertise in managing the conference and event
needs of her corporate accounts. Rachel is keen to develop and maintain long-standing relationships with her clients and looks
forward to putting her extensive venue knowledge into practice by assisting clients with their conference and business event
requirements Australia-wide.
dawn@conferencesolutions.com.au
Dawn, a Southern California native with an MBA from UCLA, as well as a Certified Meeting Planner Accreditation, brings to Key
Conference Solutions over 25 years experience in marketing and managing conferences, incentives and events for 50-1,000 people
around the world. Dawn's passion is client service along with being a skilled and effective negotiator on behalf of her clients.
Dawn has a 'nothing is impossible' attitude and constantly surprises her clients with her resourcefulness, integrity, dedication,
creativity, and ability to think outside the box. Dawn throughout her career has enjoyed working with industry icons such as Boeing
USA, IBM USA, Microsoft, Pirelli Tire USA, Budweiser USA, BMW USA, Pioneer Life USA, Johnson & Johnson, Sandoz Pharmaceutical,
Target Publishing, World Assoc of Veteran Athletes to name only a few.
Sue has a wealth of experience in understanding the conference needs of today's corporate decision-makers. A solid background in customer service has enabled Sue to meet the high expectations in the delivery of our service to you. Sue is well placed to advise on the full range of venues available having an in-depth knowledge of venues in Melbourne and in particular Regional Victoria.
nbrown@conferencesolutions.com.au
After receiving her Diploma in Tourism and Events at Holmesglen TAFE, Nicola
spent over 2 years learning about the conference and meeting business a
Conference and Events Coordinator with a property in regional Victoria. This
experience developed her communication skills, attention to detail and
understanding of the day-to-day operation of conference venues. Nicola is
highly focused on the importance of customer service that is required in
the hospitality and tourism industry and continues to expand her knowledge
of Local, Inter-State and International Conference venues.
mark@conferencesolutions.com.au
Having obtained formal qualifications in Tourism/Hospitality Management, Mark entered
the Conference and Event Management Industry. His experience includes working with large
conference hotels including Sofitel, Grand Hyatt and Carlton Group within conference
operations and senior sales positions. Moving out of hotels Mark worked within professional
Conference Organising companies as Senior Project Manager and Sales & Marketing
Managers roles. Having worked on some of the largest conferences and exhibitions within
Australia Mark is accustomed to working on numerous client files to achieve optimum
profitability through the highest quality of management.
richard@conferencesolutions.com.au
Richard Dinnage has been in the hospitality industry for over 35 years, as General Manager
of hotels in the United Kingdom and for the last 18 years in Sales & Marketing in the
hospitality industry in Victoria. Venues include 9 years at The World Congress Centre (now
MECC) and 8 years with The Carlton Group of Hotels as National Conference Manager Sales &
Marketing responsible for hotels in Darwin, Brisbane, Sydney, Parramatta, Melbourne,
Auckland and Singapore.
cking@conferencesolutions.com.au
Cathy has been in the accounting field for the past 22 years. She was trained
on the job by accountants William Buck and worked in the accounting industry
servicing her own clients for 8 years before having children. She gained a
vast experience of knowledge working on many different businesses giving her
the flexibility to undertake any bookkeeping/accounting role within any
industry. For the last ten years she has worked as a bookkeeper, Financial
Controller, Office Manager and has been with us at Key Conference Solutions
since 2003.
pconway@conferencesolutions.com.au
Pam, having earlier in her career owned and operated her own Travel Agency has over 35
years of practical experience managing all areas in the meetings and conference industry.
A founding member of the International Association of Conference Centres Australia, her
wealth of knowledge from a venue point of view is invaluable in dealing with venues on
the day to day issues conferences face.
jconway@conferencesolutions.com.au
Jim brings a wealth of experience to the event management process. For many years as
the Managing Director of family owned regional conference venues in Victoria, he has an
intimate working knowledge of the day to day life in conference venues. A background in
sales and marketing and his own Conference & Hospitality Consultancy business puts
him in good stead to provide expert advice. In 2001, Jim along with his wife Pam
established Key Conference Solutions and is actively involved in all aspects of the industry.
