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The Key Conference Solutions Team

The real magic is in the personal service we provide. Our team will work with you through each phase of planning. From budget formation to on-site management, we worry about everything... so you don't have to.

Our involvement ensures a smooth and professional orchestration guaranteeing the creative and professional integrity of your meeting. We combine outsourcing and innovative procedures with many years of experience in the meeting and conference industry to deliver a superior product and service.

Whether you have an existing event in need of more efficient management or if you just want expert advice on venue compatibility, planning or consultation, we are the company for you!

Rachel Buck - Business Development Manager

rbuck@conferencesolutions.com.au
Rachel brings to Key Conference Solutions over 8 years experience in the hotel industry during which time she built an excellent reputation in providing outstanding service to her corporate clients along with expertise in managing the conference and event needs of her corporate accounts. Rachel is keen to develop and maintain long-standing relationships with her clients and looks forward to putting her extensive venue knowledge into practice by assisting clients with their conference and business event requirements Australia-wide.

Sue Wall - Senior Sales Consultant

swall@conferencesolutions.com.au

Sue has a wealth of experience in understanding the conference needs of today's corporate decision-makers. A solid background in customer service has enabled Sue to meet the high expectations in the delivery of our service to you. Sue is well placed to advise on the full range of venues available having an in-depth knowledge of venues in Melbourne and in particular Regional Victoria.

Mardi Peters - Business Development Manager

mpeters@conferencesolutions.com.au
Mardi is the newest member of our expanding team. Mardi's details will be available soon.

Nicola Brown - Sales Support

nbrown@conferencesolutions.com.au
After receiving her Diploma in Tourism and Events at Holmesglen TAFE, Nicola spent over 2 years learning about the conference and meeting business a Conference and Events Coordinator with a property in regional Victoria. This experience developed her communication skills, attention to detail and understanding of the day-to-day operation of conference venues. Nicola is highly focused on the importance of customer service that is required in the hospitality and tourism industry and continues to expand her knowledge of Local, Inter-State and International Conference venues.

Jane Green - Sales Support

jgreen@conferencesolutions.com.au
Jane joined the Key Conference Solutions Team in January 2008 and brings a wealth of administrative and industry experience to the team. Jane has a valuable background in sales support and excellent client service skills to combine with a thorough understanding of the conference and meeting industry.

Mark Richardson - Event Management

mark@conferencesolutions.com.au
Having obtained formal qualifications in Tourism/Hospitality Management, Mark entered the Conference and Event Management Industry. His experience includes working with large conference hotels including Sofitel, Grand Hyatt and Carlton Group within conference operations and senior sales positions. Moving out of hotels Mark worked within professional Conference Organising companies as Senior Project Manager and Sales & Marketing Managers roles. Having worked on some of the largest conferences and exhibitions within Australia Mark is accustomed to working on numerous client files to achieve optimum profitability through the highest quality of management.

Richard Dinnage - Event Management

richard@conferencesolutions.com.au
Richard Dinnage has been in the hospitality industry for over 35 years, as General Manager of hotels in the United Kingdom and for the last 18 years in Sales & Marketing in the hospitality industry in Victoria. Venues include 9 years at The World Congress Centre (now MECC) and 8 years with The Carlton Group of Hotels as National Conference Manager Sales & Marketing responsible for hotels in Darwin, Brisbane, Sydney, Parramatta, Melbourne, Auckland and Singapore.

Cathy King - Accounts

cking@conferencesolutions.com.au
Cathy has been in the accounting field for the past 22 years. She was trained on the job by accountants William Buck and worked in the accounting industry servicing her own clients for 8 years before having children. She gained a vast experience of knowledge working on many different businesses giving her the flexibility to undertake any bookkeeping/accounting role within any industry. For the last ten years she has worked as a bookkeeper, Financial Controller, Office Manager and has been with us at Key Conference Solutions since 2003.

Pam Conway - Director

pconway@conferencesolutions.com.au
Pam, having earlier in her career owned and operated her own Travel Agency has over 35 years of practical experience managing all areas in the meetings and conference industry. A founding member of the International Association of Conference Centres Australia, her wealth of knowledge from a venue point of view is invaluable in dealing with venues on the day to day issues conferences face.

Jim Conway - Director

jconway@conferencesolutions.com.au
Jim brings a wealth of experience to the event management process. For many years as the Managing Director of family owned regional conference venues in Victoria, he has an intimate working knowledge of the day to day life in conference venues. A background in sales and marketing and his own Conference & Hospitality Consultancy business puts him in good stead to provide expert advice. In 2001, Jim along with his wife Pam established Key Conference Solutions and is actively involved in all aspects of the industry.

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