The real magic is in the personal service we provide. Our team will work with you through each phase of planning. From budget formation to on-site management, we worry about everything... so you don't have to.
Our involvement ensures a smooth and professional orchestration guaranteeing the creative and professional integrity of your meeting. We combine outsourcing and innovative procedures with many years of experience in the meeting and conference industry to deliver a superior product and service.
Whether you have an existing event in need of more efficient management or if you just want expert advice on venue compatibility, planning or consultation, we are the company for you!
Rachel brings to Key Conference Solutions over 8 years experience in the hotel industry during which time she built an excellent reputation in providing outstanding service to her corporate clients along with expertise in managing the conference and event needs of her corporate accounts. Rachel is keen to develop and maintain long-standing relationships with her clients and looks forward to putting her extensive venue knowledge into practice by assisting clients with their conference and business event requirements Australia-wide.
Chelsea joined the team as Business Development Manager in June 2011. She has a diploma in hospitality management and has previously worked with one of Melbourne's high profile catering companies, with hotels and event venues.
Chelsea has been involved with the hospitality industry for 13 years. She has a great knowledge of hotels, resorts and conference venues throughout Australia and continues to grow her knowledge of conference venues globally. Chelsea has worked on events from simple boardroom meetings to major event productions involving more than 1000 people and offers knowledgeable advice on venues to meet your individual conference demands. Her broad experience and exposure to the industry will ensure you receive professional and unbiased recommendations to match your conference and event needs.
Sue has a wealth of experience in understanding the conference needs of today's corporate decision-makers. A solid background in customer service has enabled Sue to meet the high expectations in the delivery of our service to you. Sue is well placed to advise on the full range of venues available having an in-depth knowledge of venues in Melbourne and in particular Regional Victoria.
Marissa has formal Event Management qualifications with hands on experience in the Conference and Events industry. She has been exposed to both the operational side of conference and events with a 5 star regional conference venue and the organisational side working of event management in her role with a Professional Conference Organiser. Marissa brings to the team many years of exceptional customer service from her various roles and is keen to assist in making sure your next event is s successful one.
Having obtained formal qualifications in Tourism/Hospitality Management, Mark entered the Conference and Event Management Industry. His experience includes working with large conference hotels including Sofitel, Grand Hyatt and Carlton Group within conference operations and senior sales positions. Moving out of hotels Mark worked within professional Conference Organising companies as Senior Project Manager and Sales & Marketing Managers roles. Having worked on some of the largest conferences and exhibitions within Australia Mark is accustomed to working on numerous client files to achieve optimum profitability through the highest quality of management.
Cathy has been in the accounting field for the past 22 years. She was trained on the job by accountants William Buck and worked in the accounting industry servicing her own clients for 8 years before having children. She gained a vast experience of knowledge working on many different businesses giving her the flexibility to undertake any bookkeeping/accounting role within any industry. For the last ten years she has worked as a bookkeeper, Financial Controller, Office Manager and has been with us at Key Conference Solutions since 2003.
Pam, having earlier in her career owned and operated her own Travel Agency has over 35 years of practical experience managing all areas in the meetings and conference industry. A founding member of the International Association of Conference Centres Australia, her wealth of knowledge from a venue point of view is invaluable in dealing with venues on the day to day issues conferences face.
Jim brings a wealth of experience to the event management process. For many years as the Managing Director of family owned regional conference venues in Victoria, he has an intimate working knowledge of the day to day life in conference venues. A background in sales and marketing and his own Conference & Hospitality Consultancy business puts him in good stead to provide expert advice. In 2001, Jim along with his wife Pam established Key Conference Solutions and is actively involved in all aspects of the industry.